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Court Property Developers Ltd

Privacy Policy

Last updated: May 2026

1. Who We Are

Court Property Developers Ltd is a building contractor and property developer based in Worcestershire. We operate the website at www.courtproperty.co.uk.

Our registered address is:

Court Property Developers Ltd
Priors Court
Lower Ferry Lane
Callow End
Worcester
WR2 4TJ

You can contact us at info@courtproperty.co.uk or by calling 01905 831778.

We are the data controller for the personal information we collect through this website. This means we are responsible for deciding how and why your personal data is used.

2. What Personal Data We Collect

We collect personal data in the following ways:

When you submit an enquiry through our contact form:

  • Your name

  • Your email address

  • Your phone number

  • Your approximate location or postcode

  • Details about your building project that you choose to share

When you contact us directly by email or phone:

  • Your name and contact details

  • The content of your communication

Automatically when you visit our website:

  • Your IP address

  • Browser type and version

  • Pages visited and time spent on the site

  • Referring website (how you found us)

  • Device type

This technical data is collected automatically by Wix, our website platform, and by Google Analytics if you accept cookies. It is used in aggregate form and is not used to identify you personally.

3. How We Use Your Personal Data

We use the personal data you provide to us for the following purposes:

  • To respond to your enquiry — we use your name, email and phone number to get in touch with you about the building project you have described

  • To provide a quotation — we use the details of your project to prepare and send you a fixed price quotation

  • To manage our business relationship — if you become a client, we retain your contact details to communicate about your project

  • To improve our website — we use aggregated, anonymised technical data to understand how visitors use the site and to improve its content and performance

We do not use your personal data for marketing purposes without your explicit consent. We do not send marketing emails or newsletters.

4. Our Legal Basis for Processing Your Data

Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following:

  • Legitimate interests — when you submit an enquiry, it is in both our legitimate interests and yours to process your contact details so that we can respond to you. We have assessed that this does not override your rights and freedoms.

  • Contract — once you become a client, we process your personal data as necessary to fulfil our contractual obligations to you.

  • Legal obligation — we may need to retain certain records to comply with legal and tax obligations.

  • Consent — where we use cookies that are not strictly necessary, we will ask for your consent through our cookie banner before placing them.

5. How Long We Keep Your Data

We retain personal data for as long as is necessary for the purposes described in this policy:

  • Enquiries that do not result in a project — we retain your details for up to 12 months from your initial contact, after which they are securely deleted

  • Client records — we retain records relating to completed projects for up to 7 years to comply with our legal and tax obligations, and to honour any warranty commitments

  • Website analytics data — retained in aggregated, anonymised form indefinitely; individual session data is retained for up to 26 months by Google Analytics

6. Who We Share Your Data With

We do not sell your personal data to any third party. We may share your data in limited circumstances with:

  • Wix.com — our website platform, which processes data on our behalf as a data processor. Wix is GDPR compliant. See Wix's privacy policy for details.

  • Google — if you accept analytics cookies, Google Analytics processes aggregated visit data on our behalf. See Google's privacy policy for details.

  • Email providers — your enquiry form submissions are delivered to us by email. We use standard email services to receive and manage these.

  • Professional advisers — we may share information with our accountants, solicitors or insurers where legally required or where necessary to protect our business interests.

We will not share your personal data with any other third party without your explicit consent, unless required to do so by law.

7. Cookies

Our website uses cookies. Cookies are small text files placed on your device when you visit a website. We use the following types of cookies:

  • Strictly necessary cookies — essential for the website to function correctly. These do not require your consent.

  • Analytics cookies — placed by Google Analytics to collect anonymised data about how visitors use the site. These are only placed with your consent.

  • Third-party cookies — if you interact with embedded content such as Google Maps or social media links, those services may place their own cookies. See the relevant provider's privacy policy for details.

You can manage your cookie preferences at any time through your browser settings. Refusing analytics cookies will not affect your ability to use the website.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right of access — you can request a copy of the personal data we hold about you

  • Right to rectification — you can ask us to correct any inaccurate personal data we hold

  • Right to erasure — you can ask us to delete your personal data where there is no legitimate reason for us to continue holding it

  • Right to restrict processing — you can ask us to limit how we use your data in certain circumstances

  • Right to data portability — you can request your data in a structured, machine-readable format

  • Right to object — you can object to us processing your data on the basis of legitimate interests

  • Right to withdraw consent — where we rely on your consent, you can withdraw it at any time

To exercise any of these rights, please contact us using the details below. We will respond within one month of receiving your request. We will not charge you for exercising your rights.

9. Data Security

We take reasonable steps to protect your personal data from unauthorised access, loss or misuse. Our website is hosted on Wix's secure platform. Enquiries submitted through our contact form are transmitted over an encrypted HTTPS connection.

While we take appropriate security measures, no method of transmission over the internet is completely secure. If you have any concerns about the security of your data, please contact us.

10. Transfers Outside the UK

Some of our service providers, including Wix and Google, may process data outside the United Kingdom. Where this occurs, we ensure that appropriate safeguards are in place — such as standard contractual clauses approved by the UK Information Commissioner's Office — to protect your data in accordance with UK GDPR requirements.

11. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this policy will be updated when changes are made. We encourage you to review this policy periodically. Significant changes will be notified on our website where reasonably practicable.

12. How to Contact Us

Data Controller — Court Property Developers LtdEmail: info@courtproperty.co.uk
Phone: 01905 831778
Address: Priors Court, Lower Ferry Lane, Callow End, Worcester, WR2 4TJ

13. Right to Complain

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

  • Website: ico.org.uk

  • Phone: 0303 123 1113

  • Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

We would always appreciate the opportunity to address your concerns directly before you contact the ICO, and encourage you to reach out to us first.

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